Sam Higgins is a Principal Analyst at Forrester Research in Australia. I challenged Sam on his view on bi-modal IT. Get my lessons learned for free. Sam's first research paper was on the State of open source. We are discussing different aspects of bi-modal IT, associated architectures  and the mistakes organisations can make with leadership appointments. Sam shares his view on the linkage between culture and organisational performance as well as how to become an Analyst. You will learn how to spot trends, what drives trends, the importance of collaboration and the analyst day related experiences & learnings from Red Hat Summit.