The Human Centered Design Podcast (This is HCD) | Service Design & UX

Sam Ladner 'Working with Cross-Functional Teams'

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Please join me as I talk with Sam Ladner about her new book, Mixed Methods. We cover some of Sam's critical insights, including: working in cross-functional teams, the importance of artifacts, creating psychological safety, luxuriating in the customer, and data exhaust. If you're a current or aspiring UX Researcher, this episode is for you!

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      The Human Centered Design Podcast (This is HCD) | Service Design & UXBy The Human Centered Design Network
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