Each week, The Why Word gets under the skin of entrepreneurs, business leaders, creatives and people who make things happen to find out what makes them tick. Presented by Ian Hawkins

Samantha Johnson has overseen major transformation projects, and after some 30 years in healthcare has moved into banking. We talk about the importance of process, and how to re-cast change as continuous improvement to achieve enthusiasm and buy-in from  colleagues. We also touch on how vulnerability has grown in importance as a trait we expect to see in our leaders.

Samantha’s business lunch guest is a historical figure with a reputation for facing down adversity.

Presented by Ian Hawkins

A TBD Media production