In this episode, we sit down with Sanjeev Jha, a visionary leader in digital transformation and enterprise AI, whose career spans global giants like Amazon, Salesforce, McKinsey, Motorola, and Genentech. Sanjeev brings a unique perspective on how AI can reshape marketing, operations, and customer experience at scale.

He shares powerful stories and insights, including:

⬛ His journey from brand management at Marico and PepsiCo to leading global AI-driven strategies at Amazon and Salesforce

⬛ How he built and scaled Amazon Kindle India, driving massive growth through data-driven decisions and innovation

⬛ The core principles of leading enterprise-wide transformations, from defining problems to aligning teams and stakeholders

⬛ Real-world examples of AI in healthcare, including secure patient data flows, compliance, and improving patient journeys

⬛ Why data ownership, operating models, and human-in-the-loop systems are crucial for scaling AI safely

⬛ The difference between everyday AI vs. true enterprise AI — and how to design role-specific, outcome-driven AI agents

⬛ The biggest barriers that prevent AI pilots from scaling into production and how leaders can overcome them

⬛ His vision for a future where AI reshapes the customer journey, compresses approval cycles, and delivers measurable business outcomes

Sanjeev’s journey spans consumer goods, consulting, technology, and healthcare, giving him a uniquely well-rounded view of how businesses grow and adapt. He has launched new ventures inside global companies, built teams that bridge strategy and execution, and navigated complex challenges across both fast-moving and highly regulated industries.

Having worked at various Fortune 500 companies, Sanjeev combines the rigor of consulting with the creativity of entrepreneurship. His work reflects a deep focus on driving measurable outcomes, whether it’s scaling digital businesses, modernizing customer engagement, or transforming operations for the next era of growth.

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About Dr. Manish Arora

Dr. Arora is the co-founder of LearnDesk and Insaito, where he leads marketing and sales. He has helped grow LearnDesk into a global platform supporting over 25,000 businesses. Currently, he is developing Automatan, an AI platform for automating business workflows. With 80+ patents and years of industry experience, Dr. Arora brings deep technical expertise and practical insights to every conversation.

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The Inference Show

Stay connected with us and explore more about our guests, topics, and future episodes:

🔗 Automatan: https://www.linkedin.com/company/automatan-ai

🔗 Insaito: https://in.linkedin.com/company/insaito-inc

🔗 Dr. Manish Arora: https://www.linkedin.com/in/manish7901

🔗 Vivek Puri: https://www.linkedin.com/in/vivpuri

🔗 LearnDesk: https://www.learndesk.us/

🔗 Insaito: https://www.insaito.com/

🔗 Sanjeev Jha: https://www.linkedin.com/in/sanjeev-jha-effective-inspiring/

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