In this episode we hear from Sarah Wroe and Sam Taylor who tell us about the Health and Care (Staffing) (Scotland) Act 2019 and Sense Scotland, a national charity supporting and campaigning for children and adults with complex needs.

Sarah Wroe is the learning and development manager at Sense Scotland, a leading Scottish charity and specialised social care provider supporting people with complex needs. Sarah is responsible for the design, implementation, and strategic oversight of the organisation’s learning and development programmes. In her role, she ensures that staff across the organisation are equipped with the skills, knowledge, and confidence required to deliver high quality, person-centred support. Sarah plays a key role in embedding creative and sustainable training solutions in response to sector-wide challenges such as funding pressures, regulatory requirements, and the need for flexible, inclusive learning formats. Sarah also collaborates closely with operational teams, regulatory bodies, and partner organisations to maintain high standards and support continuous improvement across services.  

Sam Taylor is the registered manager for Sense Scotland’s short breaks and respite service in South Lanarkshire, which provides respite care to people over the age of 16 years with communication support needs, complex health and physical support needs who may also have a sensory disability. Sam’s job role is wide ranging and involves ensuring the operational day to day management of the service, that the health, safety, and wellbeing of all people supported, and colleagues is maintained, ensuring that the quality of service provided is at a high level, liaising with internal and external stakeholders, delivering training and budget management. 

Useful links:

Sense Scotland

The Health and Care (Staffing) (Scotland) Act 2019

Safe Staffing Programme, The Care Inspectorate Hub