🎙️ Episode 144 — AI, Automation, and the Real Work Behind Insurance OperationsIn Episode 144 of InsurTechTalk, I sat down with Sasha Haco, Founder & CEO of Unitary.ai, for a wide-ranging conversation that cuts through the AI hype in insurance.We explore why not every workflow needs AI, why deterministic automation still matters, and how the smartest teams are blending software, RPA, and AI reasoning—very deliberately. Sasha also breaks down the difference between AI as a feature and AI as the core product, and why large, multi-year “transformation projects” are quietly falling behind.From MGA submissions intake to underwriting operations, this episode is a practical guide to choosing the right tool for the job—not just the loudest buzzword.If you’re thinking seriously about AI, automation, and operational scale in insurance, this conversation is worth your time.#InsurTechTalk #AIinInsurance #InsuranceOperations #Automation #Underwriting #MGA #DigitalTransformation