Yes, it’s win, win, win. It’s win for Satellite. It’s win for the volunteers. And it’s win for the patients and the community as a whole. We are trusting volunteers to bring their unique perspectives, their time and talents to the work that we do. And that increases our capacity not only to help more people, but to have that multiplicity of perspectives.
Christopher Springmann: That’s Paula Allen, Satellite Healthcare’s Volunteer Program Specialist, who is joined by Emily Watson, Satellite’s Healthcare’s Director of Social Work.
CS: Yes. It’s good to have both of you on NephTalk. Thanks.
Emily Watson: ‘Morning. Thanks for having us.
Paula Allen: Thank you, Christopher.
CS: Can you tell me how the idea for bringing volunteers on board at Satellite Healthcare was initiated and where this program is going?
EW: Satellite, being a non-profit, is in a unique stance. Leadership at our organization has long been interested in differentiating Satellite from the rest of the crowd in more ways than just our great quality. Looking at how we can serve our patients a little bit more one-on-one is where the idea of having a Volunteer Corps came from. We spent some time working on it, actually, last year, in 2020, in the middle of a pandemic and realized that we need special knowledge. We were gifted the opportunity to look for someone to bring on board to do that. And that’s how we found Paula.