Today's podcast goes back to thoughts I've been providing for many months now. Genuinely convinced that airlines have to set up new KPIs, that truly reflects customer satisfaction.

Enjoy, and let me know your thoughts.

Today's podcast goes back to thoughts I've been providing for many months now. Genuinely convinced that airlines have to set up new KPIs, that truly reflects customer satisfaction. Enjoy, and let me know your thoughts.

Satisfying The Passenger — Let's Go Beyond On-Time Performance

Probably the best podcast about airlines, technology, aviation, and innovations in the history of mankind.
www.id1.de

Technology

Probably the best podcast about airlines, technology, aviation, and innovations in the history of mankind. www.id1.de

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Satisfying The Passenger — Let's Go Beyond On-Time Performance

Satisfying The Passenger — Let's Go Beyond On-Time Performance