"The Business

* Timeline?how did we get into this mess?

* The players

* How their business works

* Legislative environment

The Technology

* Technical overview of different types of programs (taxonomy)

* Describe how the programs function

* How adware/spyware is installed

* Hijacking the system

* How it updates itself

* Proven techniques to prevent & remove

Looking ahead

* Market polarization, bad get worse, good get better (more white, less grey)

* Order from chaos

* Installations: Beyond the website

* Growing sophistication

* Exploiting Adware