In this episode, we interview Puneet Mehta, Founder and CEO of Netomi. They’re a machine intelligence company that uses AI to turn customer service into a competitive edge. Puneet spent much of his career as a tech entrepreneur as well as on Wall Street building trading AI.  

His current venture, started in 2015, is focused on customer service and what he calls a “workplace multiplier for enterprise companies,” striving to give time back to customers and agents.   

We discuss Mehta’s ambitious plans to become a publicly traded company over the next few years.