Life as Leadership: Where Leaders Gather to Grow Together

Saving Face for Others with Maya Hu-Chan


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Maya Hu-Chan is the founder and president of Global Leadership Associates and is a globally recognized management consultant, executive coach, and speaker. She a columnist for Inc. and is the co-author of Global Leadership: The Next Generation. Her newest book is called Saving Face: How to Preserve Dignity and Build Trust.
https://lifeasleadership.com/084/ (LaL 084: The Four Stages of Psychological Safety with Timothy Clark)
https://lifeasleadership.com/092/ (LaL 092: The Four Factors of Trustworthiness with Charles Green)
LEADERSHIP INSIGHTS
- The idea of face permeates everything we do in business and in all other areas of life.
- The elements of face include self-esteem, self-worth, identity, reputation, status, pride, and dignity.
- Saving face is something you should seek more for others than yourself.
- The three key concepts of face are honoring face, losing face, and saving face.
- Think of face as social currency. Over time, the increased trust will help to build long-lasting, authentic relationships. It helps people see that they matter to you.
- Losing face affects how much people are willing to share and be vulnerable. A drive for efficiency can lead to causing others to lose face.
- Be purposeful about being aware of nonverbal cues and other social cues to be aware of how others are reacting and feeling.
- Be aware, acquire information, and adapt to the environment.
- Hold people accountable but also cultivate psychological safety for your team so that they feel safe to speak up.
QUESTIONS TO INSPIRE US TO ACTION
- What is some lesson, saying, or experience that continues to influence your leadership to this day? Spilled water is hard to regain (a Chinese proverb).
- Use three descriptors to finish this sentence: “A leader is…” Thoughtful, benevolent, and courageous.
- What is a question that leaders should be asking either themselves or others? Am I doing the right thing or just doing things right?
- What book would you recommend to leaders? The Alchemist by Paulo Coelho
- If you could get every listener to start doing something THIS week to help them be a better leader, what would it be? To understand the concept of face—a deep human need for dignity and acceptance.
- As a general life principle, is it better to ask “why?” or “why not?” Ask “why?” first to understand the thinking and rationale behind a decision or situation, then “why not?” to challenge the thinking and status quo.
Website:
https://mayahuchan.com
Find Maya on social media:
Twitter: https://twitter.com/mayahuchan (@mayahuchan)
LinkedIn: https://www.linkedin.com/in/mayahuchan (in/mayahuchan)
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