The Psychology of Case Management

Saying Yes to No: Boundaries in Personal Injury work, with Dr Alice Nicholls


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Dr Alice Nicholls returns to the podcast to discuss the issue of boundaries: why they’re so important for psychologists, and how they apply to the multi-faceted field of case management. Alice talks about consistency, sustainability, expectations and reasonable practice, allowing time when switching between clients, maintaining mental boundaries, and working within your competence. She alerts us to the signs that boundaries might need addressing, communicating and re-setting, and shares her top tips.

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The Psychology of Case ManagementBy PsychWorks Associates Ltd