Things tend to fall apart after they are built, buildings are no exception. Yet every day I'm seeing new construction projects completed with NO post occupancy maintenance strategy. Do customers need agreements for planned service? If so what should these agreements include? And most importantly how can you convince your customers to buy a planned service agreement. In this episode of the Smart Buildings Academy Podcast we are going to explore the scoping, selling, and execution of planned service agreements.

SBA 373: Selling Planned Service Agreements

If you want to learn building automation then you are in the right place. 

My name is Phil Zito and I am the CEO of Smart Buildings Academy. If you are a technician, operator, salesperson, or engineer the Smart Buildings Academy podcast is for you. 

Each week I tap into my vast experience in Building Automation and teach you the things no one else teaches. 

You will learn about BAS, HVAC, IT, Energy Management, Sales, Operations, Project Management, Cyber Security and so much more. 

Prior to founding Smart Buildings Academy, I held a variety of BAS roles in service, install, operations management, sales, and most recently I led the technical integration program at Johnson Controls. Suffice to say, I've been in your shoes and I know what you need to learn. 

I look forward to guiding you through BAS in the weekly Smart Buildings Academy Podcast.

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Episode Description: Join Phil Zito in Episode 460 of the Smart Buildings Academy Podcast as he continues the technician onboarding series, focusing on Building Automation System (BAS) input types. Following a general introduction to BAS, Phil delves into the specifics of input types, output types, and the various tiers of BAS architecture. This episode is essential for new technicians and those looking to deepen their understanding of how building automation systems monitor and control building environments. With a blend of theoretical knowledge and practical insights, Phil explains the differences between physical and logical inputs, the process of selecting appropriate sensors and devices, and the significance of understanding specifications. Episode Highlights: BAS Input Types Unveiled: Discover the differences between physical and logical inputs in BAS and the roles they play in system functionality. Sensor Selection Process: Learn how to read specifications and identify the necessary sensors and devices for BAS applications, enhancing your skillset in equipment selection. Introduction to Physical Inputs: Phil breaks down the most common physical inputs—resistive, voltage, current, contact, and pulse inputs—providing examples and their applications within BAS. Logical Inputs Explained: Gain insight into logical inputs, including writable and non-writable types, and understand how they impact system programming and operations. Practical Application and Specifications: Through real-world examples and a walkthrough of reading a specification, Phil demonstrates how to translate theoretical knowledge into practical application. Future Learning Path: Phil outlines the upcoming topics in the series, including output types, controller types, communication buses, and more, setting the stage for comprehensive BAS learning. This episode is a must-listen for anyone starting their journey in building automation or seeking to refine their technical skills. Through detailed explanations and practical examples, Phil Zito provides listeners with the tools needed to understand and work with BAS input types, paving the way for future episodes that will explore the depths of building automation systems. Tune in to enhance your understanding of BAS and prepare for the continued learning journey in subsequent episodes.

SBA 460: BAS Input Types

Episode Description: Dive into the intricacies of Building Automation System (BAS) operational structures with Phil Zito in Episode 459 of the Smart Buildings Academy Podcast. This episode is a crucial part of our ongoing business series focused on the management side of BAS, designed for P&L; holders, business owners, and anyone involved in the operational aspect of building automation. Phil breaks down common team structures within the BAS industry, including construction, service, and facility operations, and discusses the key roles, processes, and growth strategies for each. Whether you're scaling a new BAS business or refining the operational efficiencies of an existing one, this episode provides valuable insights into organizing your team for optimal performance. Episode Highlights:   BAS Team Structures Explained: Learn about the three primary structures in BAS operations - construction, service, and facility operations - and the specific roles and responsibilities within each.   Growth and Structure Strategy: Discover how to identify the right structure for your business based on current size and projected growth, focusing on the evolution from technical leads to specialized roles.   Role Deep Dive: Phil provides an in-depth look at the significance of technical leads, designers, programmers, project leads, and admins within the construction structure, offering insights on when and how to expand your team effectively.   Service Structure Unpacked: Understand the nuances of service operations in BAS, including the roles of service techs, retrofit techs, service leads, and the crucial function of service admin for dispatch and coordination.   Facility Operations Framework: Explore the operational side for facility owners, detailing the transition from operators to engineers and the importance of a construction lead in new building projects.   Processes for Success: Gain clarity on essential processes based on your chosen operational structure and learn strategies to offload tasks efficiently to scale your business or department.   Join Phil as he navigates the complexities of building a cohesive and effective BAS team. Whether you're at the helm of a burgeoning controls department or steering facility operations, this episode arms you with the knowledge to structure your team for success and scale your operations with confidence.

SBA 459: BAS Operational Structures

Episode Description: In this foundational episode of the Smart Buildings Academy Podcast, Phil Zito launches a vital series dedicated to teaching building automation from the ground up, perfect for new entrants to the field. Episode 458 serves as the gateway, introducing the very basics of Building Automation Systems (BAS), the architecture of such systems, and the crucial components that make up a BAS. Through detailed explanations and visual aids, this episode aims to demystify the core aspects of building automation, including inputs and outputs, controllers, and the significance of visualization in managing complex building systems. Whether you're a new employee seeking to grasp the BAS industry or an employer looking to onboard fresh talent effectively, this series promises to be an indispensable resource. Episode Highlights:  BAS Overview: A high-level introduction to Building Automation Systems, explaining their purpose and how they've evolved from electromechanical and analog systems to digital controls. Key Components: Insight into the basic components of a BAS, including inputs, outputs, controllers, and supervisory devices, and how they interact to automate building functions. Architecture Explained: Simplifying the three-tier architecture of BAS, detailing how data moves from field devices to the operator's interface for actionable insights. Visualization and Control: Discussing the role of supervisory devices and software in visualizing and managing building systems, highlighting the shift to web-based interfaces for remote management. Educational Approach: Phil Zito outlines the series' structure, focusing on foundational knowledge before progressing to more complex concepts and applications in building automation.  Join us every Wednesday at 10 am Arizona time for live sessions, where you can engage, ask questions, and deepen your understanding of building automation systems. This series is designed to build a strong foundation for those new to the BAS field, offering a step-by-step guide to mastering the basics and beyond.

SBA 458: Introduction to BAS

Episode Description: Join Phil Zito in Episode 457 of the Smart Buildings Academy Podcast as he delves into the critical role of mentoring in developing Building Automation System (BAS) employees. This episode is a part of our ongoing series on BAS management, focusing on cultivating soft skills, understanding finance, and enhancing sales through mentoring. Phil, leveraging his extensive experience in mentoring and running a successful training business, offers a fresh perspective on accelerating the growth of technical and sales professionals in the BAS industry. Key Topics Covered:  Talent Crisis in Building Automation: An overview of the current demand for skilled workers in construction and manufacturing, emphasizing the need for 1.2 million new workers by 2029. Traditional Development Models: A critique of conventional onboarding and mentoring programs, highlighting their inadequacies in addressing the rapid need for skilled BAS professionals. Quantitative Mentoring Approach: Introduction to a data-driven mentoring strategy that emphasizes measurable progress and competency-based assessments to fast-track employee development. Bloom's Taxonomy in Mentoring: Application of Bloom's Taxonomy to structure the mentoring process, ensuring a clear progression from basic knowledge acquisition to the application and beyond. Implementing the Model: Practical steps for incorporating a quantitative mentoring model within your organization, including setting SMART goals, assessing competencies, and adapting mentoring techniques to individual needs. Overcoming Challenges: Discussion on common obstacles in mentoring BAS employees and strategies to overcome them, ensuring a successful developmental journey for both mentors and mentees.  Episode Highlights:  Phil shares insights into the critical talent shortage facing the BAS industry and the importance of innovative mentoring approaches to bridge the gap. Explore a structured, measurable methodology to mentorship that moves beyond traditional models, fostering rapid skill acquisition and professional growth. Learn how to apply Bloom's Taxonomy to effectively mentor BAS employees, ensuring they achieve competency in their roles efficiently. Gain practical tips on implementing a quantitative mentoring model in your organization, enhancing the development of technical and sales staff. 

SBA 457: Mentoring BAS Employees

Join Phil Zito in Episode 456 of the Smart Buildings Academy Podcast for an enlightening deep dive into T1L, an emerging Ethernet standard poised to revolutionize building automation systems. As we explore the technicalities and applications of T1L, this episode serves as a comprehensive guide for professionals eager to understand and implement this technology in their projects. From explaining the basics of T1L to discussing practical implementation steps, Phil provides valuable insights into leveraging T1L for both retrofit and new installation projects, ensuring your building automation systems are more efficient, cost-effective, and future-proof. Episode Highlights:   Introduction to T1L: Unravel the basics of T1L, an Ethernet physical layer specification under IEEE 802.3cg, offering a promising solution for extending the reach of building automation networks using single twisted-pair cables.   Key Features and Benefits: Discover T1L's capability to support 10 Mbps full-duplex communication over 1 kilometer, facilitating cost-effective network expansions and leveraging existing wiring infrastructure.   Operational Modes and Applications: Learn about T1L's operational modes, VPP voltage levels, and how they cater to different network requirements, alongside exploring T1L's suitability for various building automation protocols like BACnet IP, LonWorks, and Modbus RTU.   Technical Deep Dive: Dive into the technical aspects of T1L, including the importance of impedance matching, the role of PHY transceivers, receivers, and gateways in a T1L setup, and how these components work together to ensure efficient data transmission.   Implementing T1L in Projects: Gain practical insights into assessing existing infrastructure for T1L compatibility, planning network architecture, upgrading devices, and configuring network settings to successfully implement T1L in your projects.   Interactive Learning: Phil encourages listeners to engage with questions and share their thoughts on T1L's impact on the building automation industry, fostering an interactive learning environment.   Whether you're looking to enhance your knowledge on cutting-edge Ethernet standards or seeking practical advice on implementing T1L in your building automation projects, Episode 456 of the Smart Buildings Academy Podcast is an invaluable resource. Dive into the world of T1L with Phil Zito and stay ahead in the rapidly evolving field of building automation.

SBA 373: Selling Planned Service Agreements

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