Problem Solving is the essence of any Continuous Improvement effort. In this episode, I go back to the fundamentals of Kaizen and focus on the art of problem solving as a basic business improvement tool.
I discuss 10 common problem solving tools and techniques that will bring sustainable solutions and show how all of these methods hinge on 3 vital principles of
a) Measuring the Impact of the Problem
b) Taking Action
c) Reviewing and Measuring the Impact of the Action
My Top 10 Problem Solving Tools
Is/Is Not Tool
Pareto’s 80:20 Rule
The 5 Why’s
Brainstorming
Checklists
Poka Yoke
Process Imagineering
Value Stream Mapping
Fishbone / Ishikawa / Cause and Effect
DMAIC
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