Paul Buckingham talks to business and accounting consultant Thea Foster about controlling our (sometimes hidden) business overheads.

And our business guru and troubleshooter Patrick Lumbroso returns with a terrific story of extreme customer service...in a crisis.

You can discover more about the Small Business Mentor Club and a new quality of business communication at - www.dsbn.com.au

Created and produced by Class One Productions (2007) - Sydney Australia : http://www.classoneproductions.com.au