What happens when decades of old-school sales fundamentals collide with AI?

Neil Fishler sits down with Brent Haldiman of GTM Dart to talk about the evolution of outbound, why so much modern prospecting has become noise, and why human-led sales conversations still matter in an increasingly automated world.

Brent shares his approach to pain-led outbound, sales enablement, founder-to-sales-led transitions, and using AI as an execution layer rather than a replacement for human judgment.

In this episode:

• Why outbound has become so noisy
• The case for human-led outbound
• Finding the "moment of propensity"
• Pain-led sales conversations
• Why curiosity beats a scripted pitch
• Training SDRs and AEs
• Founder-led → sales-led growth
• Why founders often oversell
• AI vs. human voice agents
• Using AI to augment outbound
• Building repeatable sales systems
• The three pains every founder should know

Connect with Neil Fishler:

LinkedIn: https://www.linkedin.com/in/neil-fishler/

Website: https://www.thecrosolution.com/

Email: [email protected]⁠

Connect with Brent Haldiman:

GTM Website: https://www.gtmdart.com/

Artificial intelligence is transforming work—but are businesses implementing it responsibly?

In this episode of Scale Signals, Neil Fishler sits down with Dr. Timothy Giardino, founder of My Workforce Agents AI, to discuss one of the biggest challenges facing organizations today: how to adopt AI without sacrificing human judgment, leadership, or long-term workforce development.

Together they explore responsible AI adoption, why every AI agent should be onboarded like a new employee, and how leaders can build organizations where AI augments people instead of replacing them.

In this episode:

• The AI Layoff Trap
• Why every job should be redesigned—not replaced
• Automation vs. augmentation
• Preserving human judgment
• AI onboarding and governance
• The Digital Employee Handbook
• Responsible AI Transition Pledges
• Leading organizations through AI adoption

Connect with Neil Fishler

LinkedInlinkedin.com/in/neil-fishler

Websitethecrosolution.com

Email
[email protected]

Connect with Dr. Timothy Giardino

Website
https://myworkforceagents.ai

Artificial intelligence is changing every industry—but what if its greatest impact isn't replacing jobs, but helping people?

In this episode of Scale Signals, Neil Fishler sits down with Saritha Ivaturi, founder of Code for Good, to explore how AI is transforming nonprofit organizations, expanding access to education, improving services for underserved communities, and creating opportunities for the next generation.

From automating nonprofit operations to teaching digital safety and AI literacy to children, Sarita shares how thoughtful technology can increase human impact rather than replace it.

If you're interested in AI, SaaS, leadership, or building technology that creates meaningful change, this conversation offers a refreshing perspective on what responsible innovation looks like.

In this episode

• Why Code for Good was created
• Using AI to automate nonprofits
• Measuring AI success through human impact
• Safe AI education for children
• STEM career readiness in the AI era
• Building volunteer-powered technology teams
• Scaling nonprofit impact with modern software
• The future of responsible AI

Connect with Neil

LinkedIn: linkedin.com/in/neil-fishler

Website: thecrosolution.com

Email: [email protected]

Connect with Saritha

LinkedIn: https://www.linkedin.com/in/saritha-ivaturi-1a174b7/

Organization: https://codeforgood.us/

Email: [email protected]

In this episode of Scale Signals, Neil Fishler sits down with Ty Roach, Founder & CEO of Checklist Pro, to talk about his journey from software developer to SaaS founder.

Ty shares how his passion for problem-solving and building evolved into creating one of the top-ranked apps in the ServiceNow ecosystem. He breaks down how Checklist Pro grew organically through customer trust, partnerships, and solving real workflow challenges — and why even great products still need the right strategy to get discovered.

Neil and Ty also dive into the rapidly evolving world of AI-powered workflows, exploring how AI agents, automation, governance, and human oversight will shape the next generation of business operations.

In this episode:

• Building a SaaS company through organic growth

• Turning technical expertise into entrepreneurship

• Why great products don’t automatically sell themselves

• Growing through partnerships and ecosystem strategy

• How AI is changing workflow automation

• Using AI while maintaining structure, compliance, and accountability

• The future of intelligent business processes

Connect with Neil Fishler & The CRO Solution
LinkedIn: linkedin.com/in/neil-fishler
Website: thecrosolution.com
Email: [email protected]

Connect with Ty Roach & Checklist Pro
LinkedIn: linkedin.com/in/ty-roach
Website: checklistproapp.com

In this inaugural episode of Scale Signals, Neil sits down with Will Sullivan of Pacer AI to explore the intersection of revenue leadership, M&A, and AI.

Drawing from his experience working on more than 25 tech transactions at PwC, Will shares the pivotal moment that led him to launch Pacer AI and explains why CROs are often left out of the M&A process.

The conversation dives into the gap between CROs and CFOs, the evolution of RevOps in an AI-driven world, why data is the foundation of valuation, and how leaders can prepare their organizations for growth and change.

In this episode, you'll learn:

• The founder story behind Pacer AI

• Why CROs and CFOs often speak different languages

• How AI is reshaping RevOps and go-to-market teams

• Why CROs are becoming "Chief Transformation Officers"

• The importance of data in due diligence and valuation

• How to think about building a modern sales and marketing engine

• The role of domain knowledge in the age of AI

• Why in-person communities still matter

Whether you're a founder, CRO, RevOps leader, or operator navigating growth, this episode offers practical insights on leading through transformation and staying ahead of rapid change.

Connect with Will:

LinkedIn

GetPacerAI.com

Scale Signals is the podcast for revenue leaders, founders, and operators in the SaaS industry building the next generation of high-growth businesses.

Hosted by Neil Fishler, each episode features candid conversations with CROs, founders, investors, and go-to-market experts who share the strategies, lessons, and signals driving sustainable growth. From revenue operations and the impact of AI to leadership, M&A, and scaling organizations, Scale Signals explores what it really takes to build companies that perform today—and endure tomorrow.