On this Kaya Cast episode, host Tommy Truong sits down with Rob Sanchez of Apartment 113, a cannabis software veteran who began as a cultivator and hash maker before becoming one of the industry’s most sought-after tech consultants. Rob shares practical lessons from implementing software for more than 100 operators, focusing on day-to-day operator needs, end-to-end inventory, multi-location scaling, and how to avoid shiny object syndrome in a fast-changing market. He explains how to separate real value from buzzwords like AI, and why you should define your top pains, involve frontline users, and vet software partners on problem solving, urgency, and compliance.

Drawing on experience across the United States, Colombia, and Canada, Rob discusses market maturity, cross-border considerations, and what a truly scalable cannabis software stack looks like—from two-way inventory to seamless roll-ups and analytics. He also shares the kinds of questions operators should ask when evaluating POS and ERP solutions, how to plan for growth from a single shop to a multi-store operator, and what it takes to get real ROI from your software.

The episode reveals Rob’s origin story with Apartment 113 and his passion for solving frontline challenges—budtenders, inventory managers, and store crews who keep the industry running. Tune in for an insightful, no-fluff conversation about building software that actually moves the business, plus a rapid-fire Q&A closer to the end.

Find out more about Apartment 113 at:
https://apt113.com/
https://www.linkedin.com/in/rob-sanchez-apt113/
https://www.linkedin.com/company/apartment-113/

00:00 Business Is the Work
00:14 Meet the Guest
01:37 Avoiding Buzzword Traps
02:20 Demos With End Users
03:59 POS Workflow Questions
07:11 Scaling Multi Location
10:36 Vendor Support Reality
12:44 POS Economics and Monetization
15:20 Define Your Pain Points
17:34 AI Hype vs Real Value
22:07 AI for Analytics Reporting
24:01 Lean Ops and Global Culture
25:04 Export-Driven Markets
26:26 Canada Retail Reality
27:04 Automation and Maturity
29:15 Taxes and Transparency
29:54 Solving Operator Pain
31:22 Software Picks and Tradeoffs
35:00 ERP Meets Cannabis
35:53 Apartment 113 Origin
38:04 Rapid Fire Stories
41:54 Connoisseurship and Terpenes
44:40 Lower Potency Future
45:27 Where to Find Rob
46:14 Closing Thanks

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