Key learnings and advice on scaling

Just over 5 years ago, in the spring of 2013, I went from a freelancer to the founder and creative director of Now Creative Group.

Recently, I was interviewed about my journey as an agency owner. For this blog, I’ve adapted two answers to help anyone looking to start or grow their own agency, or just to get a feel for this career path.

3 things I’ve learned about growing an agency

Five years in, I’m constantly learning.

One thing I’ve learned is that who you hire or collaborate with is super important. It’s not just about their portfolio, but it’s about how they can work as a team and their process, and if they’re aligned with your team’s vision and goals.

Another realization is that although they say the client is always right, it is an uphill battle to get yourself on the same page and explain everything to certain clients. Not only sharing the rationale for what we’re doing, but explaining how it applies specifically to their business and to