The Inflection Podcast

Scaling a Niche Product | Josh Colter


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Josh Colter is the CEO of CardBoard. With over 15 years of experience building comprehensive and strategic marketing programs in competitive markets, Josh is motivated to lead teams with a solid strategic narrative. Josh is skilled in areas such as Strategic Product Analysis, Business Operations Analysis and C-Suite Level Consulting.


Listen to this episode if you want to learn:

  • How conducting surveys and analyzing user feedback can lead to more effectively serving customers
  • How to lead a tech company through various stages of growth and the strategic decisions
  • How to identify a product's most engaged and loyal users

  • This show is brought to you by Eikon Labs. To learn more, visit ⁠⁠⁠⁠⁠⁠www.eikonlabs.com⁠⁠⁠⁠⁠⁠.


    Links:

    Josh Colter, Guest

    LinkedIn - ⁠⁠⁠www.linkedin.com/in/joshcolter/

    CardBoard - https://cardboardit.com/

    To email Josh your feedback on CardBoard, contact him at: [email protected]


    Anebi Agbo, Host

    LinkedIn - ⁠⁠⁠⁠⁠⁠www.linkedin.com/in/anebiagbo⁠⁠⁠⁠⁠⁠

    Twitter - @A15o_o


    Timestamps for Episode:

    00:00:00 - Introduction and Guest Background
    00:00:21 - Origin Story of CardBoard
    00:01:05 - Venture Funded Companies and Acquisition Growth
    00:01:27 - Introduction to SEP and CardBoard Acquisition
    00:02:07 - Challenges and Lost Momentum at CardBoard
    00:03:06 - Strategic Missteps and Market Focus
    00:03:48 - Regaining Momentum and Surfing Analogy
    00:04:15 - User Stickiness and Platform Loyalty
    00:05:18 - Revitalizing CardBoard and Customer Engagement
    00:06:01 - Customer-Centric Product Development
    00:07:26 - Engineering Focus and Customer Outcomes
    00:08:09 - Growth and User Feedback
    00:09:11 - CEO's Multifaceted Role and Empathy
    00:10:04 - Customer Centricity and Product Challenges
    00:11:08 - Empathy for Product Teams and Engineers
    00:12:39 - AI and Tech Innovations at CardBoard
    00:13:59 - AI Integration and Product Development
    00:15:09 - Advice on Acquiring and Scaling a Company
    00:17:42 - Expectations After Acquisition
    00:18:26 - Rapid Fire Word Association
    00:18:44 - Engaging with CardBoard and User Feedback
    00:19:20 - Closing Remarks and Contact Information

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    The Inflection PodcastBy Anebi Agbo