In the latest episode of the Return to People Podcast, we sit down with Brandon Bowers, Chief Operating Officer of SMB Team, to explore the evolving world of hybrid and remote work. With years of experience leading teams through periods of rapid change, Brandon shares actionable insights on navigating the challenges of workplace flexibility while maintaining strong culture, engagement, and performance.

One of the biggest challenges Brandon highlights is adaptability in leadership. As SMB Team transitioned from a traditional office model to a hybrid structure, maintaining employee engagement and clear communication became a central focus. Brandon candidly discusses the hurdles that came with this shift, from ensuring that remote employees felt included to preventing miscommunication across dispersed teams. His experience underscores that successful hybrid leadership requires intentionality, flexibility, and consistent feedback loops.

Brandon also dives into two critical challenges facing hybrid organizations: talent acquisition beyond borders and communication gaps. By embracing remote work, SMB Team expanded its hiring reach globally, attracting top talent and fueling growth and innovation. At the same time, Brandon highlights the importance of clear communication guidelines to bridge gaps between in-office and remote employees, ensuring transparency, alignment, and engagement across the entire team.

This episode is a must-listen for leaders seeking practical guidance on leading hybrid teams, improving employee engagement, and scaling culture in a remote-friendly world. Brandon’s insights illuminate how challenges—whether in communication, talent acquisition, or team cohesion—can be turned into opportunities for growth, connection, and innovation.

🎧 Listen now to discover actionable strategies for navigating hybrid work, strengthening team culture, and leading with adaptability in today’s evolving workplace.

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