In this episode, Madelyn O’Farrell talks with Oana Jinga, Co-Founder and Chief Commercial Officer of Dexory, about her non-technical path into tech, how her experience at Telefonica and Google shaped her approach to “knowing the user and knowing the magic,” and how Dexory evolved from a home security robot to retail shelf scanning and ultimately to a global warehouse intelligence platform. They discuss why Dexory chose tall, ground-based robots over drones to safely and efficiently digitize warehouses in real time, what it really takes to win and support enterprise customers like Maersk, DHL, and GXO, and how a robotics-as-a-service model lets customers buy data and insights rather than hardware. Oana also dives into the ethics of robotics and unbiased AI, emphasizing transparency with workers, privacy-aware data practices, and building a diverse team, before painting a picture of the future: supply chains transformed into connected, predictive supply networks powered by distributed intelligence and shared best practices across global sites.

Highlights from their conversation include:

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