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Scaling smart: highlights from Tom James at Bill’s
Missed the full conversation? Here’s your shortcut.
In this episode’s highlights, Bill’s MD Tom James breaks down what it really takes to lead change in hospitality - from repositioning a legacy brand to launching delivery with precision.
You’ll hear:
>> Why brand clarity matters more than ever
>> How Bill’s doubled down on breakfast, brunch and Gen Z appeal
>> The role of systems in enabling fast, frictionless change
>> What 66,000 pancakes tell us about product-market fit
>> Why investing in people is the smartest move you can make
Hosted by Conor Sheridan, CEO of Nory.
Connect with Tom James on LinkedIn.
Listen to the full episode on Apple, Spotify & YouTube.
View all episodes
By NoryMissed the full conversation? Here’s your shortcut.
In this episode’s highlights, Bill’s MD Tom James breaks down what it really takes to lead change in hospitality - from repositioning a legacy brand to launching delivery with precision.
You’ll hear:
>> Why brand clarity matters more than ever
>> How Bill’s doubled down on breakfast, brunch and Gen Z appeal
>> The role of systems in enabling fast, frictionless change
>> What 66,000 pancakes tell us about product-market fit
>> Why investing in people is the smartest move you can make
Hosted by Conor Sheridan, CEO of Nory.
Connect with Tom James on LinkedIn.
Listen to the full episode on Apple, Spotify & YouTube.