In this episode of Living Leadership, Susan Daimler reflects on her journey from co-founding SeatGuru to serving as President of Zillow, where she helped scale the company from roughly 400 to more than 8,000 employees. In conversation with CIL Faculty Director Chris Myers, she explores what agility truly looks like in a growing organization, how leaders balance entrepreneurial energy with needed structure, and why trust, transparency, and shared context are essential to strong teams.

Listen as Susan also draws connections between leadership and parenting, emphasizing the importance of allowing people to take risks, learn through experience, and grow within a culture grounded in honest communication.