Ever find yourself wondering how much chit-chat is too much before getting down to business? If you’re in sales or consulting, you've probably asked, or been asked, this classic question: How long do you schmooze for? It's simple to ask, but tricky to answer… unless you know what to look for.

In this five-minute Pocket Sized Pep Talk, I’ll share a clever way to read the room, strike the right balance between small talk and substance, and avoid the awkward guesswork that can stall a conversation before it starts.