We’ve all seen it. The legendary documentation. The sacred diagrams. The “fully updated” runbooks. They absolutely exist — until the moment you actually need them. Then suddenly they’re archived, outdated, in someone’s inbox from 2017, or living exclusively inside the brain of the one engineer currently on vacation. In this episode, we open the box and observe the quantum state of IT documentation: simultaneously complete and nonexistent. From ghostly Visio files to tribal knowledge passed down like ancient folklore, we explore why the most critical infrastructure artifact is also the most elusive creature in the data center ecosystem.