September 25, 2025

Scott Ham: Action Beats Intention | Make Water Work 004

38 minutes

Summary

In this episode of the Make Water Work podcast, hosts Isaac Pellerin and Megan Glover engage with Scott Hamm, a dedicated water utility operator and trainer. The conversation explores Scott's journey in the water industry, emphasizing the importance of training, public service, and proactive management in water utilities. They discuss the challenges faced by small utilities, the need for effective communication, and the potential role of AI in enhancing water management practices. Scott's passion for education and his commitment to serving the community shine through as he shares insights on navigating regulations and fostering a culture of innovation in the water sector.

Takeaways

Scott Hamm emphasizes the urgency of addressing water regulations.

Training and education are crucial for the next generation of water professionals.

Public service is a core value among water utility workers.

Small utilities can adopt larger mindsets through collaboration.

Effective communication is key to overcoming industry challenges.

Proactivity in water management can lead to better outcomes.

AI has the potential to improve efficiency in water utilities.

The importance of human interaction in the digital age is highlighted.

Scott's journey showcases the diverse roles within the water industry.

The future of water utilities will involve adapting to new technologies and regulations.

...more