From the innovations standpoint, Scott Morey opines that for the last three to five years, we have been seeing the same things from most companies and not innovating as fast as we should. Fundamentally, it’s been more of the evolution of operating models with CEOs taking the lead. These includes initiatives in integrations of operations, IT and engineering; more above-the-line activities whether its expansion to new markets geographically; or other ways of further enhancing their ability to deliver services, both equally on the front and back-end systems.