We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
<ul>
<li><a href="https://www.twitter.com/mrstickdorn">Marc on Twitter</a></li>
<li><a href="https://www.smaply.com/">Smaply.com</a></li>
</ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing Marc on Twitter Smaply.com Learn more about your ad choices. Visit megaphone.fm/adchoices

We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
<ul>
<li><a href="https://www.twitter.com/mrstickdorn" rel="noopener noreferrer">Marc on Twitter</a></li>
<li><a href="https://www.smaply.com/" rel="noopener noreferrer">Smaply.com</a></li>
</ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="noopener noreferrer">megaphone.fm/adchoices</a>

SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops'

This is HCD: The Podcast for Human-Centered Design Enthusiasts
Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.
Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.
Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.
Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.
Tune in, get inspired, and shape the future with This is HCD!

Business

Arts

Design

This is HCD: The Podcast for Human-Centered Design Enthusiasts Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion. Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice. Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design. Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact. Tune in, get inspired, and shape the future with This is HCD!

Share SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops'

Sign up to save your podcasts

SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops'

SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops'

More shows like The Human Centered Design Podcast (This is HCD) | Service Design & UX

Life Matters - Full program podcast

All In The Mind

Daily Creative with Todd Henry

Conversations

Radiolab

This American Life

The Moth

Future Tense

Dear Sugars

Hidden Brain

The Daily

Ladies, We Need To Talk

Worklife with Adam Grant

7am

Hard Fork