Successfully managing a business is challenging enough, working with nonprofits, trade groups, and associations requires a whole different level of expertise to be successful. It is important to set the right tone to motivate your team members to work towards the end goal, and that’s exactly Joy Duling’s biggest strength. Joy, founder and CEO of The Joy of Membership, has extensive experience in strategic planning, team facilitation, change management and association operations. On this episode she will tell you all about managing and leading teams.