In this episode of 'On the Entrepreneur's Journey', Peter Santry interviews Elyssa Goldstein, COO of Ram Law, who shares her unique journey from a music background to leading a personal injury law firm. The conversation covers her rise through the ranks, the challenges of operating a contingency-based law firm, the importance of case selection, and her vision for the future of the firm. Alyssa emphasizes the significance of mentoring, client relationships, and strategic growth in the legal industry.
What you will learn from the podcast:
How Elyssa rose from the front desk to the COO seat
The case-selection discipline that fuels growth (and when to say “no”)
Scaling operations and marketing without billable hours or retainers
Building credibility in a partner-led business
Vision and measured growth for the next 3 years

Connect with Alyssa: https://www.linkedin.com/in/elyssa-a-goldstein-clm-phr-shrm-cp-2160b640/