In this episode of On the Entrepreneur’s Journey, host Peter Santry sits down with serial entrepreneur Holly Bohn Pittman to explore what it takes to build and scale successful businesses across multiple industries. From launching a woman-focused office supplies brand that earned shelf space at major retailers like Office Depot and Target, to driving growth in insurance and hospitality, Holly shares how a deep understanding of consumer behavior and a commitment to data-driven decision-making have shaped her career.

Holly breaks down how she cracked the retail code by aligning product placement, pricing, and customer expectations, and why those same principles apply when building brands in less traditional consumer-facing industries like insurance. Throughout the conversation, she emphasizes the importance of clear expectations, tight alignment between marketing and delivery, and continuously observing shifts in consumer needs. This episode offers practical, real-world insights for founders and operators looking to differentiate their brands and fuel sustainable revenue growth.

What Listeners Will Learn

1. Why understanding consumer behavior is essential to building scalable businesses
2. How data and insights can be used to differentiate brands in competitive markets
3. What it takes to secure placement and succeed with major national retailers
4. How aligning marketing promises with product delivery builds trust and loyalty
5. Key lessons from transitioning between retail, insurance, and hospitality industries
6. Why setting clear expectations improves customer experience and retention
7. How to stay adaptable as consumer expectations continue to evolve

Connect with Holly via https://www.linkedin.com/in/holly-bohn-pittman-b259203/