In this episode of The PMO Playbook, we’re diving into one of the most overlooked—but critical—phases of the project lifecycle: project closure. Whether you’re a PMO leader, project manager, or marketing strategist, wrapping a project with intention sets the tone for sustainable success.

We’ll walk through the Topicals Faded campaign—a real-world case study of how a bold beauty brand built community and advocacy through strategic closure, post-launch hypercare, and data-driven reflections. You’ll learn how to:

• Capture lessons learned in a way that actually improves the next project

• Build a project “hypercare” plan to maintain momentum after launch

• Celebrate wins and honor teams without losing steam

• Set the stage for long-term growth and brand loyalty

If you’ve ever hit “complete” on a project and felt unsure what comes next, this episode will give you the strategy, structure, and inspiration to close strong.