Confusing bills and outdated payment processes don’t just frustrate patients—they cost practices trust, loyalty, and revenue. In this episode, we unpack how a poor billing experience can drive away patients (with 93% saying they’d consider switching providers) and highlight why seamless payments are now a competitive necessity. From cost transparency and clear communication to multiple payment options, automation, and flexible financing, they explore actionable strategies practices can use to reduce errors, accelerate collections, and improve patient satisfaction.

Tune in now to discover how to transform your billing process into a seamless patient experience that builds trust and strengthens your bottom line.