Sign up to save your podcasts
Or
Share Season 1 : Episode 6 - Top three things learned during COVID. Best and worst customer experience through COVID
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Season 1 : Episode 6 - Top three things learned during COVID. Best and worst customer experience through COVID
On this week's podcast, Neal and Paul discuss lessons learnt by CX/BPO's and ourselves during COVID, also, Neal shares the brands that have provided him with a great customer experience during COVID and those that could have done a better job.
Thumbs Up During COVID:-
8X8
Insta Cart
At&T
Morgan Stanley
Dollar Shave Club
American Airlines
NFL
Thumbs Down during COVID:-
Pitney Bowes
Forbes (Nick Glimsdahl)
View all episodes
By Fireside Chats Without The Fire
4.7
77 ratings
On this week's podcast, Neal and Paul discuss lessons learnt by CX/BPO's and ourselves during COVID, also, Neal shares the brands that have provided him with a great customer experience during COVID and those that could have done a better job.
Thumbs Up During COVID:-
8X8
Insta Cart
At&T
Morgan Stanley
Dollar Shave Club
American Airlines
NFL
Thumbs Down during COVID:-
Pitney Bowes
Forbes (Nick Glimsdahl)