Season 1 Episode 8: Life Lessons: Conflicts & Coping - In this episode we demonstrate the Pause - Breathe - Choose method of coping with conflicts. We give examples of "I" statements and the Request Method and talk about Grudges. All of our references are from The Power of YOUR People Skills book by Cal Sutliff. Learn more about the book on our website: https://word.emerson.edu/lifescheatsheet/