How do you successful navigate difficult but necessary feedback to learners? Every situation is unique, but there are best practices and frameworks that can make those conversations more positive and productive. Our guests Ben Abella, former William G. Baxt, M.D. Professor in Emergency Medicine at PSOM and current Chair of the Department of Emergency Medicine for the Mount Sinai Health System, and Jennifer Kogan, Professor of Medicine at the Hospital of the University of Pennsylvania and Director, Medical Education Area of Concentration for Medical Students, Perelman School of Medicine, University of Pennsylvania share the tips that have helped them (and others) over the course of their careers.

Host Meryl asks them to share how they provide feedback to different populations, like medical students, residents, or colleagues. Ben and Jen share how they can gauge how much feedback learners can process without breaking down rapport, and they talk about how timing of feedback factors into their feedback philosophies. For anyone looking to hone their leadership skills, this episode is a must-listen!