The pre-supposition of NLP that 'Behind every action is an (unconscious) positive intention' can be tough to take on board at first glance.  Yet it can really help us manage our own reactions to other people's behaviour that may be challenging us in some way. It holds a lot of 'goodies' for us and our peace of mind as we look into it further !

Want to find out more about personal effectiveness and NLP ? My books are available on Amazon:

'The Intention Impact Conundrum' Check it out HERE

'Everyday NLP'  Check it out HERE