In this episode we talk to Luke O'Brien, the former CIO at ISS Facilities Services. Luke has a background in Financial Accounting; he bridges the gap between Finance and Technology, creating cohesion via business partnering. 

We discuss being in the right place at the right time and taking opportunities as they come up, how keeping the customer at the heart of your business can lead to better cohesion and business outcomes.

Luke tells us why 8/10 projects fail and all about the lessons he learnt with 350 cleaners in Melbourne train stations!