The BIG, commerce Podcast Season 2, Episode 3 . Luigi (Founder and CEO) discusses five things merchants  wishing to replatform should do before calling an agency.

1. Understand on-site user behaviour
2. Understand the user journey
3. Know what your customers like and don’t like
4. Make a list of features and prioritise them
5. Prepare a marketing plan

• Podcast website
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• Calashock Commerce website