This week we meet The Singh Brothers, leaders in User Experience and customer-centric design techniques. Both are Directors of Enable Consulting, Executive Experience Directors at HSBC and Honorary Fellows at Brunel University.

The Brothers were instrumental at SkyTV where they lead design initiatives with the original SkyTV set-up box and SkyQ.

Together we explore: Nudge design/behavioural techniques, new innovations in retail and how large companies have managed to innovative amongst heavy competition.