CMO Insights

Season 4. Episode 18: Collision Course - The Ultimate Customer Experience : Julie Roehm, Chief Experience Officer and CMO at ABRA Auto Body and Glass

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In this episode of CMO Insights, Jeff Pedowitz sits down with Julie Roehm, Chief Experience Officer and CMO at ABRA Auto Body and Glass.

Julie talks about:

  • What makes a great customer experience – making it personal instead of generic
  • Mapping the customer journey in the collision industry
  • The future of driving (and marketing) and what it means for ABRA’s customers


    • Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/ 

    Learn more about The Pedowitz Group - https://www.pedowitzgroup.com/


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    CMO InsightsBy Jeff Pedowitz
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