In this episode of Next Level Change Success, we shift the narrative on how we define success in change. Moving beyond budget and timelines, we highlight the importance of measuring adoption, leadership engagement, communication effectiveness, and user-centred design. Listeners will discover the “spider map” framework—a powerful tool for mapping strengths and weaknesses across the change journey.

Perfect for professionals who lead, implement, or support change, this episode brings a fresh lens to post-implementation review. If you’ve ever wondered why a change didn’t stick—or what “good” really looks like—this is your blueprint for reflective growth and practical impact.

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