<p>In this week's episode of Practice Management Insights, host Ashlie Malone discusses how to prepare your team for difficult patients, how to have empathy in frustrating situations and the importance of protecting your staff and physicians. </p>

In this week's episode of Practice Management Insights, host Ashlie Malone discusses how to prepare your team for difficult patients, how to have empathy in frustrating situations and the importance of protecting your staff and physicians.

<p>In this week's episode of Practice Management Insights, host Ashlie Malone discusses how to prepare your team for difficult patients, how to have empathy in frustrating situations and the importance of protecting your staff and physicians.&nbsp;</p>

Season 4 Episode 3: Dealing with Difficult Patients

Healthcare is hard. Luckily, you've come to the right place. Practice Management Insights was created specifically for practice administrators and clinic managers across all fields of medicine. Along with her 20+ years of experience and stellar lineup of expert guests, host Ashlie Malone, MBA, JD, COE, dives deep into all aspects of managing a practice.

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Season 4 Episode 3: Dealing with Difficult Patients

Season 4 Episode 3: Dealing with Difficult Patients