Businesses are People Too! A Podcast

Season 4, Episode 3: What if....businesses practiced deep listening?

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What if....businesses practiced deep listening? with Oscar Trimboli, podcast host of Deep Listening

On this episode, we dive on in and learn:

  • Listening is a practice, like any other skillset
  • The maths of listening; the 125/400 Rule and the 125/900 Rule
  • The difference between hearing and listening
  • The power of a pause and how to use it
  • Why "how" is a good process-oriented question
  • The difference between feedback and feedforward and which one promotes more action
  • Why we must ask who's potentially missing from our conversation - who's not being listened to
  • The power of short questions
  • Why process-oriented questions of 10-words or less promote comprehension and application
  • The difference between great leaders and managers
  • The role the leader plays in setting the listening temperature of a group
  • An engaging technique for teams to set better listening and leverage time
  • The three lenses of listening for leaders: self, people, greater ecosystem
  • The number 1 thing that distracts people from listening
  • The three questions to use to explore what isn't being said: Tell me more, what else, pause
  • How to evolve a question/thought when guided by an engaged listener
  • The importance of a reflective practice, a group of trusted advisors, and having hobbies
  • The four listening villains 
  • How to teach your boss to listen
  • Oscar's answer to "What if...businesses realized that they are people too?" (1:05:10)

    • Links in this episode:

    • Listening quiz: www.listeningquiz.com
    • Website: www.oscartrimboli.com

      • Books in episode:

      • Permission to Feel by Marc Brackett, Ph. D.
      • Selfish, Scared, and Stupid by Dan Gregory & Kiernan Flanagan
      • It's Who You Know by Janine Garner

        • Connect with Lindsay online:

        • Website: www.quirkylindsayharle.com
        • Instagram: @quirkylindsayharle
        • LinkedIn: Lindsay Harle-Kadatz
        • Email: [email protected]
        • Stay connected with Mental Prune Juice, a weekly resource for leaders on brands, values, and team health and alignment
          • ...more
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          Businesses are People Too! A PodcastBy Lindsay Harle