In this episode of CMO Insights, Jeff Pedowitz sits down with Michelle Huff, CMO of UserTesting 

Michelle talks about Focusing on the empathy gap and the customer journey,

Brands building a connection with emotion and why most companies do not focus on their existing customers as much as they should.

Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/ 

Learn more about The Pedowitz Group https://www.pedowitzgroup.com/

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