Travelling for 12 Months of Coffee, this time in Lisbon, Portugal

You Are Here, Starbucks Mug collection

Dashcam thoughts – Protect your assets, my car in this case

Wolfbox G900, Rearview mirror replacement – https://www.youtube.com/watch?v=GErdXMITK6c

Touchscreen, SD recording, Front and Rear camera

Recording while parked as well

Making sure other people don’t affect my business

A clean car in good condition, looks good when you turn up at customers venues

Coat-hangers !!!

Consistency matters

You know what you are going to get – service, buildings, wifi etc.

Duplicating equipment (cables etc.) so you never forget something you need

Steve Jobs being consistent with what he wore

Save your brain power for important decisions

Hangers all different sizes – buying 50 gave consistency

Very useful design

Do your customers know what to expect from you?

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