We sit down with Electric Distribution Superintendent Brent Alderman and URC Manager Drew Wharton to explain how Thomasville plans for hurricanes, responds to pop up storms, and brings the grid back safely. We break down what happens behind the scenes, from materials and mutual aid to the tough calls on priorities, communication, and crew fatigue. 
• long range hurricane preparation through materials, inventory, and staffing plans 
• what the Utility Response Center does as a 24/7 dispatch operation 
• why keeping a mobile number on your utility account helps notifications 
• how on call crews scale up during severe afternoon storms 
• what mutual aid is and how crews are deployed locally and regionally 
• why feeders and large outages get addressed before single homes 
• why radio communication and safety tags prevent deadly mistakes 

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