Internet went down Thursday Night – and took a week to get back up

Lots of hassle getting it fixed

Cloud smart home devices all stopped working

Reflection – looking at yourself through a friends eyes

One thing they think you do well and one thing they think you could do better at

Would anonymous feedback be better? Does the person who gives you the feedback make a difference?

Likening this to testimonials for your business

We may come back to this to find out the results

Brave and scary at the same time

Finding trends

Planing ahead – what to do when the internet goes down?

Used up all my mobile data for the next month

321 Backup – 3 places, 2 different media, 1 offsite

Backup important data – don’t forget settings files

Video is too big to backup – finished edit goes on YouTube, Vimeo and my NAS drive

Give the client the option to store the files for editing in the future – with a cost involved for storage

Speak to the POP! client to see if they want the source files archived

Giving the files to the client is not a good way to keep control of the product

Time Machine for computer backups

Do you have plans in place for downtime?

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