Kim Henderson started Cobalt Compass training and consulting services to assist staffing professionals in developing skills and strategies to build long term client relationships.  Prior to Cobalt Compass, Kim had 28 years in the staffing industry and served in senior executive roles at Hays PLC, a global staffing firm with over $5 billion in revenue, and at Kforce Inc., a $1 billion national staffing firm.  Kim possesses a wealth of leadership experience in Corporate America, and in this episode, she shares insights and lessons that can help leaders at every level enhance their effectiveness!