CMO Insights

Season 8. Episode 10: Building Stronger Relationships: How Navy Federal Credit Union Puts Members First with Pam Piligian, CMO, Navy Federal Credit Union

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Pam Piligian, CMO of Navy Federal Credit Union, and Jeff delve into the captivating world of innovation and empathy, exploring their profound impact on driving member-centric growth. With a focus on building strong relationships and understanding customer needs, Pam uncovers how organizations can leverage these powerful forces to enhance their strategies and foster sustainable growth. 

Discussion points include:

  • The importance of purpose
  • Aligning values and building relationships
  • Operationalizing purpose
  • Challenges and opportunities
  • The changing landscape
  • Building the right team


    • Join Pam and Jeff as they embark on an enlightening journey that highlights the importance of empathy and innovation in achieving member-centric growth, offering practical insights and strategies to drive success in today's dynamic landscape. 


    Connect with Pam Piligian - https://www.linkedin.com/in/pam-piligian-324582/

    Connect with Jeff on LinkedIn - https://www.linkedin.com/in/jeffpedowitz/

    Learn more about The Pedowitz Group https://www.pedowitzgroup.com/

    Get Jeff's book 'F the Funnel' - https://www.pedowitzgroup.com/resources/f-the-funnel/

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    CMO InsightsBy Jeff Pedowitz
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